Workplace learning
Global Learning Survey
When learners speak, strategy gets sharper.
Summary
This global survey engaged over 7,000 employees to understand what learning topics mattered most to them — and why. The insights uncovered shaped the organization’s global learning strategy and informed program design decisions across multiple business units.
Role
Project Lead
Tools & Methods
Perceptyx survey platform
Microsot Excel
Storytelling with data
Stakeholder engagement
Deliverables & Outcomes
Personalized, tailored course communications sent via email, based on department, region, tenure, etc.
Reorganization of enterprise development offerings and user interface, based directly on learners’ navigation preferences
“Recommended by the development team” course modules, structured as a curated book list - completed for top 10 globally-preferred topics
Impact
Doubled optional engagement in the organization’s introductory career development module year-over-year
Translated complex data into clear, behavior-oriented insights
Validated that learning must be results-driven to be relevant
Reflection
This initiative taught me the power of letting the learner voice guide strategy. When people feel heard, engagement becomes a natural outcome—not a goalpost.
Co-creating solutions via the Learner Feedback Project
The best solutions are the ones built together.
Summary
This initiative invited learners to become co-designers of their learning journey through structured feedback loops. By actively incorporating learner sentiment into design, we built trust and created programs people actually wanted to use.
Role
Human-Centered Design Specialist
Tools & Methods
User interviews
Surveys
Co-creation workshops
Design thinking & iteration
Deliverables & Outcomes
Data-driven recommendations implemented into all global development communications
Creation of a monthly News Feed, populated with course recommendations based on internal events and initiatives
Impact
Strengthened Learning team’s reputation as a trusted business partner, including an increase in NPS quarter-over-over
Elevated quality of learning products through real-time insights
Increased engagement and program relevance
Reflection
Designing with learners rather than for them created a feedback culture that continues to shape the organization’s global learning strategy today.
The Value Advantage
Create a standard for what ties your employess’ days together
Summary
This guided learning plan directly tied learning objectives to the organization’s end-of-year performance behaviors, where the employee is rated by how well they performed against the organization’s values. I therefore designed a learning experience that explains how to exhibit these skills and tests them on retention.
Role
Learning Experience Designer
Tools & Methods
Behavior mapping
Performance data analysis
Rapid learning design
Deliverables & Outcomes
Curated Docebo learning plan consisting of the tone and style that learners shared they prefer
Impact
Introduced value-specific learning pathways
Enabled faster, more targeted learning interventions related to performance ratings
Laid the foundation for future certification initiatives
Reflection
This project reinforced that the easiest way to reach learners is by bringing what you know is top of mind for them.
New Hire Orientation
A great first impression starts with clarity.
Summary
Reimagined New Hire Orientation communications and platform experiences to be clear, navigable, and branded to align with the larger ecosystem of platforms that are included in the employee experience.
Role
Human-Centered Design Specialist
Tools & Methods
Journey mapping
UX writing
Communication design
Deliverables & Outcomes
Dedicated New Hire landing page in the LMS, configured in Docebo to automatically assign visibility for the employee’s first 30 days
Reorganization of New Hire Communication Plan to reduce the likelihood of cognitive overload or of an important deadline being missed
Impact
Streamlined onboarding through checklist-style communications
Strengthened HR’s brand through a cohesive employee experience
Increased completion rates and reduced onboarding friction
Reflection
Supporting your partners’ work is key to strengthening the learning ecosystem as a whole.